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| Emily Ellison, Executive Director at Literacy Action | 
  
Yesterday morning one of our teachers, Ms. Conley, called to  say that she had been involved in a car accident.  Although everyone was safe,  she was waiting on the police to arrive and would be late for her class.  All  our other instructors were scheduled to teach their own courses, and so I went  to the Reading IV class and had the privilege of serving as a “substitute  teacher” for about 40 minutes.  There were approximately 20 adult students  waiting for me, ready to review their homework, which was to draft a business  letter.  Often the public thinks that Literacy Action’s clients “just” need to  learn to read, and the assumption is that the learning-to-read process will be a  speedy one.  For some, it is.  For others (for the majority), especially those  entering our programs at very low levels and who have a learning issue such as  dyslexia, it’s a journey that takes tenacity, courage, smarts, and sometimes  years.  
During those few minutes in that classroom yesterday, I was  taken away from the day-to-day tasks of a nonprofit ED (checking bank balances;  drafting fundraising proposals; working on HR issues, payroll, insurance  renewals; scheduling and rescheduling meetings; trying to decipher government  documents – the fun stuff) and reminded yet again WHY literacy  organizations like ours must exist.  For the thousandth time I was moved by how  eager our students are to learn, how desperately they want to improve their  skills, how hungry they are for anything that will better prepare them to  navigate 21st Century living and help lift their families out of  poverty.  
There was the father whose letter was handwritten in pencil  to his children’s principal.  He was concerned that the kids were not being  assigned any homework and that they weren’t learning what he thought they should  learn.  Here was a man whose own writing skills were limited, who was returning  to school in his 40s, and who wanted something so much better for his children.   He smiled, nodded, and jotted down a note on the lined paper every time one of  his classmates provided input on his letter.    
There was the 30-something-year-old woman who wanted  assistance in writing a letter to Dollar General, where she was hoping to get a  job.  She was excited by the fact that Dollar General is a generous supporter of  adult literacy programs, and she was hoping that adding this information to her  letter might distinguish it from others and might garner attention from someone  reading inquiries.
There was the 70-something-year-old grandmother, who has for  decades cleaned the house and raised the children of a family in Buckhead while  also raising her two great grandsons.  Her goals have mainly been to help those  grandsons (one now in college) with homework and be a model for  them.
When Ms. Conley finally arrived yesterday, everyone cheered  and applauded.  I’m talking about LOUD whoops and hollers, expressions of  genuine thankfulness that their teacher wasn’t hurt and had rejoined them.  I  was glad to see her too.  But I could have stayed happily in that classroom all  day.  While I know nearly all our students by sight (if not always by name), I  don’t always have the opportunity to interact with them other than brief  greetings in the hallway.  But yesterday I was given a little gift.  A rare  opportunity to refocus, recharge, remind myself that everyone in Atlanta should  be able to write a business letter or read a story to grandchildren.   It’s what  we do here – help adults regain their futures.  One word at a time . . . .